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Returns & Refunds

Returns And Refunds
You have 28 days to return an item from when it is delivered (please get proof of postage). It is of course okay to try the item on, but please do wear underwear underneath the item. It is not okay to wear the item because if it is returned to us worn or in an unsuitable condition, we will not be able to give you a refund and we may have to send it back to you. The returned items must be in the original packaging. Please do not send your purchase back to the manufacturer.

To return your product, please e-mail us to receive a ‘return code’. admin@mae-raelingerie.uk

Post your product to:
No. 5 Old Yarborough Arcade Shanklin, Isle of Wight PO37 6LD, United Kingdom


Some items cannot be returned or a refund given, i.e. earrings, or where the hygiene strip or seal has been removed, such as swim wear and underwear and gift cards.

Please note, this does not affect your statutory rights.